SuperCare Health -Privacy Policy

Your privacy is important to us. This Website Privacy Policy applies to the websites owned and operated by SuperCare Health and governs data collection and usage (the “Services”). You consent to the data practices described in this Website Privacy Policy statement using these websites. Your use of the website is subject to our Terms of Service. Capitalized terms shall have the same meaning here as in the Terms of Use.

Medical or Health Information

If we receive protected health information about you, that information is subject to use and disclosure as permitted by applicable law. For information about how we collect, use, and share your health and medical information, please refer to our .

Collection Of Your Personal Information

We collect information from you directly, from the devices you use to interact with us, and from third parties. We may combine information from the Services together and with other information we obtain from our business records. We may use and share information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion. You may provide the following information to us directly:

• Contact and professional information, including name, email address, telephone number, and job title, as well as company name and size.
• Demographic information.
• Information contained in your communications to us
• Information you make available to us via a social media platform.
• Your use of our Services
• Information you submit to inquire about or apply for a job with us.
• Any other information you submit to us.

We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Services. We also create records when you otherwise interact with the Services.

• Device information, including IP address, device identifiers, and details about your web browser.
• Analytical information, including details about your interaction with our Services, website, app, and electronic newsletters.
• Diagnostic information, including web traffic logs.
• Business record information, including records of your use of our Services.

We may collect the following information about you from third-party sources.

• Contact information, demographic information, and information about your interests and purchases, from consumer data providers.
• Information about your credit history from credit reporting agencies.
• Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.

How We Use Your Information

We may use any of the information we collect for the following purposes.

• Service functionality: To provide you with our products and services, such as when we deliver consumer medical education and news, and to conduct general business operations, such as accounting, recordkeeping, and audits.
• Service improvement: To improve and grow our Services, including to develop new products and services and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
• Security: To protect and secure our Services, assets, network, and business operations, and to detect, investigate, and prevent theft, unauthorized use, or abuse of the Services and other activities that may violate our policies or be fraudulent or illegal.
• Legal compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal and regulatory requirements.

How We Share Your Information

We may share any of the information we collect with the following recipients.

• Affiliates: We share information with other members of our group of companies.
• Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include:
  • Supporting Service functionality, such as vendors that support event registration, customer service and customer relationship management, subscription fulfillment, freight services, application development, list cleansing, postal mailings, and communications (email, fax).
  • Auditing and accounting firms, such as firms that help us create our financial records.
  • Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
  • Analytics services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers.
  • Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
  • Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
• Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Services (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
• Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the health and safety of our employees, contractors, customers, or other individuals.
• Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization while providing the Services. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this policy.

No Information From Children Under Age 13

If you are under 13, please do not attempt to register with us at this Site or provide us with any personal information about yourself. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have any information from a child under 13, please email us at privacy@supercare.com or at 888-260-2550.

Minors

We do not knowingly sell, share, or collect personal information from minors under 16.

Third-Party Websites

SuperCare Health encourages you to review the privacy statements of any Third-Party Websites you choose to link to from SuperCare Health Websites so that you can understand how those Websites collect, use, and share information. SuperCare Health is not responsible for the privacy statements or other content on Third-Party Websites outside of SuperCare Health Websites.

Security Of Your Personal Information

SuperCare Health uses industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. SuperCare Health safeguards the personally identifiable information provided on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a SuperCare Health Account ID) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Additionally, we maintain physical, electronic, and procedural safeguards to help prevent unauthorized access to personal information. We update and test our technology periodically to improve these protections and ensure personal information’s integrity. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

However, we do not respond to “Do Not Track” signals because there is no formal “Do Not Track” standard. Please click on the link below to learn more about enabling the Global Privacy Control: https://globalprivacycontrol.org/#download. 

Changes To This Privacy Policy

SuperCare Health may change the terms and conditions of this Privacy Policy and the terms and conditions of the Agreement at any time. We will not reduce your rights under this Privacy Policy without your consent, following applicable law. We will post any privacy policy changes on this page. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

This section applies to California residents and describes your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act. Much of the data we collect is protected health information (PHI) governed by HIPAA and, therefore, exempt from the CCPA. This section applies only to personal information collected on our Website or outside of HIPAA-covered activities. For information about how we collect, use, and share your health and medical information, please refer to our Notice of Privacy Practices

The California Consumer Privacy Act (“CCPA”) provides California residents with rights to receive certain disclosures regarding the collection, use, and disclosure of information about them, as well as rights to know/access, correct, delete, and limit disclosure of personal information. You have the right to be free from discrimination based on your exercise of these rights. If we collect personal information subject to the CCPA, that information, our practices, and your rights are described below.

Notice at Collection Regarding the Categories of Personal Information Collected

The following table summarizes the categories of personal information we collect; the categories of sources of that information; whether we disclose, sell, or share that information to service providers or third parties, respectively; and the criteria we use to determine the retention period for such information. The categories we use to describe personal information are those enumerated in the CCPA. We collect this personal information for the purposes described above in “How We Use Your Information.”

We determine the retention period for each of the categories of personal information listed above based on (1) the length of time we need to retain the information to achieve the business or commercial purpose for which it was obtained, (2) any legal or regulatory requirements applicable to such information, (3) internal operational needs, and (4) any need for the information based on any actual or anticipated investigation or litigation.

Your Rights Under CCPA

California residents have the right to:

• Know and request access to and correction or deletion of personal information: You have the right to request access to personal information collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers to whom we sell, share, or disclose it. You also have the right to request in certain circumstances that we correct personal information that we have collected about you and to delete personal information that we have collected directly from you. Please contact us using the information below to exercise these rights.

Making a request to exercise your rights

Submitting requests: You may request to exercise your rights by submitting the form on this page or making a request using the contact information below.

•  
• Phone: 888-260-2550

If you are a resident of California, you may, under certain circumstances, authorize another individual or a business, called an authorized agent, to make requests on your behalf. 

We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Verification: We must verify your identity before responding to your request. We verify your identity by asking you to provide personal identifiers that we can match against information we may have collected from you previously. We may need to follow up with you to request more information to verify identity.

We will not use personal information we collect in connection with verifying or responding to your request for any purpose other than responding to your request.

Appeals: Residents of certain states have the right to appeal a denial of their request by contacting us as described in the notice of denial.

We will respond within 45 days (or notify you if an extension is required).

Contacting Us

Your privacy and the protection of your personal information are important to SuperCare Health and to the service provider that hosts the Website. If you have any questions about this Website Privacy Policy, please contact us in one of the following ways:

SuperCare Health
16017 Valley Blvd,
City of Industry, CA 91744

Online: Contact Us
Email: privacy@supercare.com
Phone: 888-260-2550