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SuperCare Health® Celebrates International Women’s Day with Stories of Inspiration and Success from Innovative Female Leaders
Posted: 03/08/2024
Updated: 03/11/2024
By: SuperCare Health
Est Read Time: 8 min
Happy International Women's Day March 8, 2024 Graphic with faded blue background and stars

We invite you to join SuperCare Health team members from across the country as we celebrate International Women’s Day on March 8, 2024. In honor of this important day of recognition, we spoke with innovative women leaders paving the way for belonging, equity, and inclusion in the healthcare industry. Read their words of inspiration and success here. 


Toyette Chiles, Manager, Corporate Training & Development

Q: What makes you most proud to be a leader in our organization? 

A: Not only do I get to be a part of developing processes, but I also  get to be a part of the change! At Supercare, we really have an amazing group of team members who come from all walks of life. Hearing the different ways that our work impacts the company is very rewarding and makes me proud to continue doing what I do.  

Q: What advice do you have for women aspiring to be in a leadership role? 

A: Don’t be afraid to speak up, whether you’re offering positive or difficult feedback! Always go for what you want! 

Q: Have any female figures or mentors shaped the person you are today? 

A: With many women in my family being the first African American women to accomplish things in their time, I’m reminded that as long as you believe you can do something, you can do it regardless of the obstacles. My late grandmother was the second African American female table dealer on the Las Vegas strip and the first female table dealer at the Frontier casino. My late great Aunt was the first black woman in history to receive a gaming license, and she established one of the first integrated casinos in Las Vegas. Growing up as a child and hearing their stories was motivation for me to always aspire to break barriers and continuously grow personally and professionally. 


Shannon Taylor, Director, Human Resources

Q: What makes you most proud to be a leader in our organization? 

A: I feel incredibly proud to work alongside the most dedicated, passionate, and hardworking people I have ever come across in my career. The ability of everyone to roll up their sleeves and get the job done has always inspired and motivated me. I’m not just speaking about those with leadership titles. Everyone can be a leader. All our front line team members have the most heart and dedication, and I feel proud to work alongside them.

Q: How has being a woman shaped your career?

A: It has made me very intentional about finding balance in the many roles that I play as a woman in a professional space, especially as a mother, partner, daughter, and friend. I’m not saying that I have found the magic formula yet, but I do feel that I’ve gotten better at reflecting before making big decisions.

Q: What advice do you have for women aspiring to be in a leadership role? 

A: First, figure out what your own values are in work and in life, and then find a position that supports those values. With that alignment, you will always have passion for what you are doing. I think this applies to all human beings, but I’ve found it is particularly critical as a woman in leadership.

Q: Can you share a specific story or achievement that particularly highlighted your talents as a female leader? 

A: With the help and support of my team, I have been able to create a focused, passionate team environment that is safe and inclusive for all. We create a healthy work-life balance together where our values as a team and our dedication to the company allow us all to thrive. I think as a woman leader balancing her own responsibilities, it has made me more aware of the need to foster this type of environment for my team where everyone feels supported and their successes are celebrated.

Q: Have any female figures or mentors shaped the person you are today? 

A:  I have been very lucky to be mentored by several female professionals, have worked for a woman-owned business, and have mentored women myself. I was raised by a bunch of smart, hardworking, independent, forward-thinking, sassy women. That had a tremendous impact on who I am today! I think there is a fallacy in the professional world that women don’t work well together. I have not found that to be true. While we are all different, my teammates and I are always able to find a middle ground. I think women are natural mediators and good at seeing the big picture.. 


Kassandra Belmontes Supervisor, TeleCare Team

Q: What makes you most proud to be a leader in our organization?

A: I am most proud of helping all our patients improve their quality of life while knowing how important we are to each patient’s life. Understanding the impact of our work makes the challenging jobs we do so much more meaningful.

Q: What advice do you have for women aspiring to be in a leadership role?

A: When you start out at the beginning of your career, sometimes it’s easy to feel unseen or underappreciated. Whether you realize it or not, you matter, and your hard work does not go unnoticed. Don’t give up! You got this! 

Q: Have any female figures or mentors shaped the person you are today? 

A: My director, Nicole. From the moment I started working at SuperCare, she has always been a great mentor by showing me there is nothing I can’t do! 


Leigh To Director, Procurement

Q: What makes you most proud to be a leader in our organization? 

A: I am only a leader because I have a team of strong contributors who care about our work, our patients, and our reputation. Deborah, Julie, Laura, and Teresa are each leaders in what they do every day. They inspire me to be a better facilitator by creating an environment conducive to their success and well-being. That means something different for every team member, but the common denominator is the goal of seeing them thrive. I am most proud when I hear compliments from other departments about how my team has supported them – this only demonstrates further that leadership is not based on title, but rather is based on the belief that we are ONE team and that each of us can contribute to positive change.

Q: What advice do you have for women aspiring to be in a leadership role? 

A: I only have one piece of advice, but it’s important: No one goes uphill by complete accident. 



Susie Ngo, Controller

Q: What makes you most proud to be a leader in our organization?

A: SuperCare is part of my life and where I have spent most of my career.  My 25+ years started in the Accounts Payable department. I was hired as a clerk and have worked my way up in the company to my current role as Controller, responsible for the accounting, accounts payable, and payroll departments. This has been a journey with constant learning along the way.  All the leaders in the company have allowed me to grow and expand my horizons with training and personal development.

Over the years, I have witnessed the growing pains we have overcome as a team, and I am proud that I am part of the SuperCare family. Our leadership team is down to earth, and they put their hearts and souls into their work while showing respect for others. They all give team members an equal opportunity to learn and grow. This has opened the door for me to advance over the years, and the company culture has shaped my leadership style.



Diane Koss, Vice President, Finance Services

Q: What makes you most proud to be a leader in our organization? 

A: I am most proud to be a leader in an organization that is dedicated to our patients. They are the foundation of all we do. We work as a team from the executives to the front-line managers, and everyone strives for the same goal. 

Q: What advice do you have for women aspiring to be in a leadership role? 

A: As a woman in the working world, the best piece of advice I can offer is to conduct yourself professionally and expect to be treated the same as anyone else. Your leadership style, collaborative achievements, and team environment will define your success. Women aspiring to be in leadership roles should make it known that they want to advance. Be your best advocate, and communicate your desires and goals. Don’t be afraid to take a risk on a new opportunity, even if it is outside of your comfort zone.  


About SuperCare Health

SuperCare Health is a comprehensive, high-touch, high-tech, post-acute healthcare organization that manages patients with chronic conditions and provides a broad range of therapies, including ventilation, oxygen, CPAP/BiPAP, medication optimization, nebulizers and nebulized medications, airway clearance and mobilization, enteral supplies, and more. Utilizing cutting-edge technologies combined with quality clinical services, SuperCare Health’s services, programs, and products support cost savings, improved patient outcomes, and streamlined care coordination. 

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SuperCare Health® Honors National Patient Recognition Week with Stories of Triumph and Resilience from Leading Respiratory Therapists
Posted: 02/02/2024
Updated: 02/26/2024
By: SuperCare Health
Est Read Time: 4 min

We invite you to join SuperCare Health team members from across the country as we honor National Patient Recognition Week from February 1-7, 2024. During this important awareness week and all year long, SuperCare Health remains committed to increasing access to care and providing the highest quality programs and products to patients with conditions including chronic obstructive pulmonary disease (COPD), cystic fibrosis, pulmonary fibrosis, neuromuscular disorders, asthma, sleep apnea, and more. Increasing access to care is particularly important in light of recent studies focused on the patient experience. In 2021, The Health Information National Trends Survey found that only 52.8 percent of adults felt their healthcare providers involved them in decisions about their healthcare as much as they wanted. Additionally, the study reported that fewer than 27% of adults believed their healthcare provider helped them understand their diagnoses and prescriptions. SuperCare Health is on the frontlines battling these statistics through comprehensive programs that better connect patients and their providers while helping patients follow their prescribed care plans. As we continue the celebration of National Patient Recognition Week, let’s hear from SuperCare Health’s leading Respiratory Therapists about how patients have shaped their careers and lives. 


“Giving a patient their quality of life back is life-changing. When someone has difficulty breathing, it affects everything they do in their everyday life. To hear that a mom was finally able to go to her son’s baseball game, a spouse went to the grocery store, or a grandparent was finally able to join a family vacation. It all makes everything so worth it. It’s truly rewarding to hear how we have touched the lives of our patients in big and small ways. Our team of respiratory therapists works together to give our patients hope, and we are so proud to see them succeed and do the things they so badly want to do. Our patients continue to inspire us every day!”

Lorie Dickey, CRP (Certified Respiratory Therapist),  RCP (Respiratory Care Practitioner)


“Patients are the heart and soul of what we do. When they need our services most, it can be a difficult time in their lives. Our job is to treat each patient with respect and dignity while providing care that will improve their quality of life. It isn’t always easy, but when I am a part of this process, it allows me to see how great service can truly uplift a person’s life. I am honored to be a part of my patients’ lives, and I know how much it means to them when we make their care a priority.”

Josh Wilhelm, RAE (Respiratory Account Executive)


“Working with patients for more than 30 years has given me the unique opportunity to support people from all backgrounds and walks of life with a variety of health conditions. Each unique patient has a different need, whether it be educating them on their disease process, teaching them how to use their medical equipment, or just being there to hear their frustrations. Throughout the years, I have enjoyed helping my patients adjust to their new challenges so that they can get back to their quality of life. There are many patients I have met throughout the years who have inspired me, even with the simplest of gestures, like meeting their four-legged companions or sharing a cup of soup. I will never forget them.”

Robert Perea, CRP (Certified Respiratory Therapist)

About SuperCare Health

SuperCare Health is a comprehensive, high-touch, high-tech, post-acute healthcare organization that manages patients with chronic conditions and provides a broad range of therapies, including ventilation, oxygen, CPAP/BiPAP, medication optimization, nebulizers and nebulized medications, airway clearance and mobilization, enteral supplies, and more. Utilizing cutting-edge technologies combined with quality clinical services, SuperCare Health’s services, programs, and products support cost savings, improved patient outcomes, and streamlined care coordination. 

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Honoring National Pharmacists Day with new insights from Head Pharmacist Ali Nouri Khorasani, PharmD, BCMTMS.
Posted: 01/11/2024
Updated: 03/02/2024
By: SuperCare Health
Est Read Time: 7 min

In recognition of National Pharmacists Day on January 12, 2024, we sat down with SuperCare Health’s Director of Clinical Services and Head Pharmacist of more than six years, Ali Khorasani, PharmD, BCMTMS. He shared how pharmacists are shaping the healthcare experience now more than ever and explained the importance of forming trusting relationships with patients. Check out our conversation here.

Q: Why do you love interacting with patients?

  A: There is a unique relationship that forms when a patient walks into a pharmacy, whether it’s their first visit or their hundredth. Whether it’s for a regular flu shot or refills on a lifesaving medication. It’s all about building trust with patients and letting them know they can count on me and my staff to deliver what they need to stay healthy. When we build trust, patients know our advisement is valuable and are more likely to follow their care plans. Earning the trust of my patients is the greatest reward I could ask for. It’s why I’m so dedicated to my work.

 Q: Can you share a special moment in your career where you made a difference in a patient’s life?

A: When I worked in New York, a regular patient came in with a prescription as they often did. But this time, there would have been a dangerous drug interaction if taken as prescribed. I coordinated with their physician to update the prescription and helped the patient with a care plan that was safe and easy to follow.  The patient ended up being a popular celebrity, and I served them for years until my last day working in New York. When they found out I was relocating, they brought me a very heartfelt gift. I still think about how special it was to help that patient. 

Q: Many people only see pharmacists as the face behind a retail counter. What do you want patients to know about the work you do every day?

A: At our core, the most important part of a pharmacist’s role is ensuring medication is dispensed safely. It’s not just about reading what a doctor writes and following that direction, though that’s part of it. So much goes on behind the scenes to verify drug interactions, allergies, sensitivities, and even a patient’s ability to take their medications as directed. We look into all aspects of the patient’s history and current condition to make sure nothing was missed in the ER, hospital, or busy clinic. Whatever a physician has ordered, the pharmacist must complete that cycle and clearly communicate the next steps to patients.   

Q: What has changed the most in your field since you began your career nearly two decades ago?

A: I think the greatest changes have affected how pharmacists do business and serve patients. We’re no longer a field of medicine based mainly on brick-and-mortar retail shops. There are now more specialized practices within the field. Pharmacists are now required to receive and maintain degrees and licenses on par with MDs. Changes like these are centered around integrating pharmacists into the healthcare experience and asking them to play an active role in their patients’ care. This enables us to take on many of the responsibilities that come with managing care plans, which widens the scope of our practice and allows us to do so much more to help our community. Pharmacists are now able to be boots on the ground in hospitals, clinics, and schools, increasing access to care where patients need our support the most. All of these positive changes have a direct influence on improving patient outcomes.

Q: How has the advancement of medical technology affected your everyday practice?  

A: One of my biggest passions is figuring out how I can make it easier for my patients to access their medications and healthcare plans. Technology has really expanded that access in ways we never anticipated 20-30 years ago. Rather than the conventional way of picking up the phone, waiting on hold for ages, and figuring it out, we can now help people much more efficiently with well-managed online systems. It reduces errors, minimizes wait times, and provides more accessible information to patients. In short, patients can get everything they need faster. And that makes everyone happy.

Q: Why did you choose a career in pharmacy?

A: Coming from a family of physicians and dentists, we all shared a passion for helping people get the care they need. I especially wanted a career where I could practice medicine while supporting the growth of a business and providing access to care in different communities. I wanted the chance to interact with people, make a difference close to home, and help as many people as possible. Pharmacists are usually one of the first providers a patient talks to when beginning treatment for a condition, and we’re often the most accessible person on their care team. A patient can walk into any pharmacy, and a lot of times, the first face they really feel like they can trust is the pharmacist. That’s exactly where I wanted to take my work.

Q: Who helped guide your studies and early career?

A: From the time I began pharmacy school, every instructor and preceptor had such an impact on me. On each rotation, I had a new person come into my life and teach me something valuable. It was so interesting to observe the varying ways that different people would deliver care and run their businesses. I was a willing learner and wanted to soak up every ounce of advice I was given, so I savored opportunities to learn from everyone everywhere I went. Now that I’m more seasoned in my career, I completely understand the choices everyone made and why they taught me what they did.   

Q: What advice do you have for pharmacy students today considering pharmacy as their specialty?

  A: Many people only understand pharmacy as a typical retail store in their community. But there’s so much more to this field. I want students to understand that within pharmacy, there are many different options for what our day-to-day can look like. You might work in a hospital, a clinic, an office, or behind a desk. Being a pharmacist can go way beyond dispensing medications and counseling patients at the counter. We have the potential to impact all aspects of our patients’ lives. We get to be the first trusted face to many patients who need help taking their next steps towards healing. We get to help coordinate care so patients receive the comprehensive support they need. Pharmacists are often on the frontlines of improving medication management and driving better patient outcomes. It truly is the flexible and fulfilling career most people want when they go into medicine. 

Thank you for joining SuperCare Health in celebration of National Pharmacists Day. We hope you enjoyed this behind-the-scenes look at one of the most dynamic specialties in the field of medicine. To become a patient of our online pharmacy, sign up today by clicking here. You can also submit a script for new medications and quick refills here. To get in touch with our pharmacists, click here.  

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Team Member Of The Month- January 2024
Posted: 01/09/2024
Updated: 02/19/2024
By: SuperCare Health
Est Read Time: 1 min

Celebrating Araceli Richardson, Jr Recruiter: Employee of the Month

Meet Araceli Richardson, Jr Recruiter, a standout performer at SCH who has been rightfully awarded the Employee of the Month. Since joining in January 2023, Araceli has consistently demonstrated unwavering effort, passion, and a positive attitude in her role, making her an invaluable asset to our organization.

Araceli’s impactful journey began a year ago, and within seven months (April to November 2023), she played a crucial role in bringing 55 new hires on board. What sets her apart is the quantity and quality of candidates she personally-screened and scheduled for interviews.

Araceli embodies our core values, including being a Customer, promoting Teamwork, being Results-driven, and embracing the spirit of People Who Care.

Recognizing Araceli Richardson as our Employee of the Month, we applaud her outstanding contributions, unwavering efforts, and positive impact on our recruitment endeavors. Araceli’s journey exemplifies the potency of passion, dedication, and a sincere commitment to excellence. Congratulations on this well-deserved acknowledgment!

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Team Member of the Month – December 2023
Posted: 12/04/2023
Updated: 12/04/2023
By: SuperCare Health
Est Read Time: 2 min

SuperCare Health Proudly recognizes our team member for their dedication to excellence. Read why this month’s honoree was nominated.

Joseph’s journey to recognition began when an unexpected turn of events required him to step into a role with limited experience – dispatching. Undeterred by the challenge, Joseph displayed remarkable adaptability and a keen ability to learn and execute dispatching procedures quickly.

Taking on responsibilities that ranged from responding to chats and calling patients to managing the open order queue and attending to walk-in patients, Joseph seamlessly handled each task with precision. His commitment didn’t stop there – he willingly assumed an active role in the on-call rotation, supporting his fellow PSTs by making stops at the end of the day.

Perhaps most noteworthy is Joseph’s dedication to maintaining the workflow’s efficiency, even in challenging circumstances. He showcased flexibility with his working hours, ensuring tasks were completed promptly and precisely. This commitment to excellence did not go unnoticed by his colleagues and supervisors alike.

Joseph’s commendable performance while filling in for his supervisor reflects his competence in handling diverse responsibilities and his unwavering dedication to the team’s success. His ability to seamlessly transition into a role that demanded a diverse skill set speaks volumes about his adaptability and determination.

As we acknowledge Joseph Jackson’s outstanding contributions, we are grateful for his exceptional work ethic, proactive spirit, and commitment to the team’s success. Congratulations, Joseph – your dedication is commendable, and we are proud to have you as a valuable team member.

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Whose “Why” Matters Most
Posted: 10/20/2023
Updated: 03/02/2024
By: SuperCare Health
Est Read Time: 3 min

Nicole Rodriguez

Director of Respiratory Care

Nicole Rodriguez brings two decades of experience to her role as a Respiratory Therapist at SuperCare Health. She oversees clinical protocols, tech-driven population health programs, and patient engagement initiatives. Nicole is dedicated to empowering patients through compassionate education and support.


When managing chronic respiratory conditions in the home setting, patient adherence is one of the most significant hurdles for healthcare providers. Patient independence, support system, and daily routines all play a role in a unique and occasionally tumultuous journey that, when left unchecked, can lead to unfavorable outcomes. For healthcare providers, the importance of this endeavor is evident: patient adherence is the gateway to improved health, reduced admissions, and more favorable cost-related outcomes. While these reasons carry importance within the healthcare system, they alone rarely prove sufficient to drive adherence from the patient’s point of view properly.   In reality, it’s not our “why” that matters most, but the patients.

Motivational Therapy is one of the tools we can use to help bridge the gap between our clinical expectations and the patient’s reality. Motivational therapy is a patient-centered approach that helps individuals identify and explore their intrinsic motivations, set achievable goals, and develop the resilience and self-efficacy needed to make positive changes in their lives. In the words of motivational therapist Stephen Rollnick, “It’s not about telling patients what to do; it’s about helping them find their own reasons to change.” 

Implementing a motivational approach with patients at home boosts outcomes and fosters a vital bond between the patient and their homecare team. At SuperCare Health, our Respiratory Therapists are trained to help establish and shape the landscape of each patient’s motivational journey.  This process helps to engrain trust and support throughout the various stages of the patient’s disease progression and overall care plan.

Here are a few strategies that you can use to help your clinicians enhance their motivational skills:

  • Training and Education: Provide comprehensive training on motivational interviewing techniques and motivational therapy.
  • Role Modeling:  Consider peer-to-peer mentoring programs to facilitate knowledge sharing and skill development. Conduct case reviews to identify what works and needs improvement in patient motivation techniques.
  • Goal moderation: Teach clinicians to break larger goals into smaller, manageable steps, making progress more tangible and motivating.
  • Strength-Based Approaches: Guide clinicians in identifying and building upon the strengths and resources that patients already possess.  Help them frame discussions to highlight patients’ past successes and capabilities.

By implementing these and many more strategies, you can help clinicians develop and refine their motivational skills, ultimately leading to better patient engagement, adherence, and outcomes in the healthcare setting.

Managing chronic respiratory conditions at home can be challenging due to patient adherence issues. Motivational therapy, a patient-centered approach, can help bridge the gap between clinical expectations and patient reality. SuperCare Health offers trained Respiratory Therapists to support patients on their motivational journey, fostering trust and support. To enhance clinicians’ motivational skills, consider providing training, peer mentoring, goal moderation, and strength-based approaches.

If you need support in managing chronic respiratory conditions at home, don’t hesitate to reach out to SuperCare Health. Our Respiratory Therapists are here to help you on your unique motivational journey, ensuring better patient engagement and improved healthcare outcomes.

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Team Member of the Month – September 2023
Posted: 09/06/2023
Updated: 09/06/2023
By: SuperCare Health
Est Read Time: 2 min

SuperCare Health proudly recognizes our team members for their dedication to excellence. Read why this month’s honoree was nominated:

In our healthcare community, some individuals truly stand out, and today, we want to spotlight one such remarkable team member: Jonathan. His commitment to patient care has been extraordinary, and we can’t help but applaud his unwavering dedication.

Jonathan’s daily efforts involve assisting multiple locations across Northern California with patient discharges. What sets him apart is his willingness to lend a hand and his eagerness to go above and beyond.

His can-do attitude is truly inspiring. Jonathan approaches his work with a ‘go-getter’ mentality, always ready to offer a helping hand and ensure the well-being of our patients. Over the past month, he has not only covered all Northern California locations but also taken the lead on most discharges, showcasing his exceptional leadership skills.

Jonathan’s commitment to keeping all departments well-informed makes him an invaluable team member. He meticulously coordinates discharge dates, ensures the availability of necessary supplies, and goes the extra mile to guarantee that our patients have a positive experience during challenging times.

Jonathan, your dedication to patient care and unwavering support for our team do not go unnoticed. You exemplify what it means to be a true team player, and your contributions significantly impact our mission to provide exceptional healthcare.

Thank you, Jonathan, for your outstanding commitment and hard work. Your positivity, diligence, and selflessness genuinely make a difference in our patients’ lives and our team’s success. Keep up the excellent work!

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Team Member Of The Month – July 2023
Posted: 07/05/2023
Updated: 07/05/2023
By: SuperCare Health
Est Read Time: 2 min

SuperCare Health proudly recognizes our team members for their dedication to excellence. Read why this month’s honoree was nominated:

We are thrilled to acknowledge Ivan’s extraordinary contributions to the Repair and Maintenance department. In the face of adversity, specifically the unexpected departure of two repair technicians, Ivan has truly risen to the occasion. With unwavering dedication, he has single-handedly shouldered the responsibilities of the PAP department, flawlessly executing the workload of two individuals. He excelled in this role and has gone the extra mile by providing invaluable assistance to the receiving branch returns and extending his support to the BIOMED department for their PM services.

What sets Ivan apart is his ability to wear multiple hats but his unwavering positivity and the unyielding motivation he brings to each task. His exceptional attitude permeates the workplace, uplifting his colleagues’ spirits and fostering a culture of enthusiasm and productivity.

It is with great enthusiasm that we recognize Mr. Molina to be an exceptional employee. His tireless dedication, impeccable work ethic, and remarkable ability to handle diverse responsibilities make him an invaluable asset to our organization. We are incredibly fortunate to have Ivan on our team, and we wholeheartedly applaud him for his outstanding performance and commitment.

 

 

 

 

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Team Member of the Month – June 2023
Posted: 06/05/2023
Updated: 06/05/2023
By: SuperCare Health
Est Read Time: 1 min

SuperCare Health proudly recognizes our team members for their dedication to excellence. Read why this month’s honoree was nominated:


We are impressed by Aniese’s exceptional work ethic and devotion to her lead duties. She readily makes herself available to assist others and goes above and beyond by working overtime to meet project deadlines and team goals. Despite her heavy workload, Aniese is always willing to lend a helping hand whenever needed. She even takes the initiative to create projects that generate revenue for the team without being asked to do so. Aniese’s consistently outstanding performance is a valuable asset to the company, and her hard work deserves recognition. Thank you for being a remarkable employee and an invaluable team member.

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Team Member Of The Month- March 2023
Posted: 03/15/2023
Updated: 03/02/2024
By: SuperCare Health
Est Read Time: 2 min

SuperCare Health is proud to recognize our team members for their dedication to excellence. Read why this month’s honoree was nominated:


Amber has continually gone above and beyond. She strives to do her best at everything she touches. Her dedication to getting the job done is beyond measure. Amber is the go to person for training and questions from new employees and is continually pulled in various directions to help people get the job done correctly and to make sure our customers are taken care of to the best of her ability. Her team members count on her for help and she drops everything to make sure our customers get the best service possible. Amber is an outstanding team player.


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