Team Member of the Month – December 2020

SuperCare Health is proud to recognize our team members for their dedication to excellence. Read why this month’s honoree was nominated:

Lucy M. is a Super Star!

I would like to nominate Lucy M. for Employee of the Month. Lucy assists numerous departments with resolving issues in a timely and professional manner. Issues can range from clarifying contracting/risk issues, AMS updates, LOA’s, assisting A/R with resolving outstanding claims issues with Payers, and the list goes on. While Lucy is frequently juggling multiple tasks at a time and often on short time frames, she always services both internal and external customers with a positive attitude and friendly disposition. Even while working from home her smile comes through on the phone or Zoom call.

In addition, Lucy frequently takes on new tasks and takes the initiative to reach out to others to gain history and knowledge on how to best go about managing the task going forward. A good example of this is how she has taken on reviewing cap data to ensure we are providing the most accurate information to our cap clients.

Lucy M. is a valued member of the SuperCare Health Team and I couldn’t be prouder to have her on my team.