Contact Us

For resupply orders or to check on the status of an adult resupply order by therapy:

Oxygen Refills or Supplies
P: (626) 461-3795

CPAP/BiPAP Machines or Supplies
P: (866) 232-6661

All Other Resupplies (Trach, Ventilation, Incontinence, Enteral, Ostomy or Wound Care)
P: (800) 206-4880

For Optum, Scripps, Hemet, Vantage, or SCAN Members Only!

CPAP/BiPAP Machines or Supplies
P: (858) 868-2830

All Other Resupplies (Trach, Ventilation, Incontinence, Enteral, Ostomy or Wound Care)
P: (858) 868-2830

For questions about bills, invoices or to make payments:
Patient Billing
P: (833) 966-2229
E: patientbilling@supercare.com

Troubleshoot equipment for disease/therapy education or request a Telehealth visit:
Clinical Support
P: (844) 227-3360
E: telecare@supercare.com

 CPAP/BiPAP mask fittings, equipment troubleshooting, or therapy compliance reports:
Sleep Team
P: (877) 797-5337

Medication questions, refills, or to speak with a pharmacist:
Pharmacy
P: (800) 876-4665
E: refills@supercarehealth.com

For assistance or updates on new or pending patient orders, deliveries or pick-ups
Customer Service
P: (800) 206-4880 - Press Option #1 at the Prompt
E: customerservice@supercare.com

For formal complaints or grievances:
Complaints
P: (888) 260-2550 - Press Option #5 at the Prompt
F: (626) 854-8825
E: complaints@supercare.com

For general help or questions and account or insurance services:
General Services
P: (800) 206-4880
E: customerservice@supercare.com

For kudos, complaints, or concerns about products or services:
Quality Assurance
P: (800) 206-4880
E: complaints@supercare.com

For general Sales, Marketing, Complaints and HR Inquiries:
Corporate Office
P: (888) 260-2550
E: info@supercare.com